Privacy Policy

Introduction and Scope

sorynthavielq is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial planning subscription services or visit our website.

Information We Collect

We collect various types of information to provide and improve our financial planning services:

• Contact details including name, email address, phone number, and mailing address
• Financial information relevant to planning consultations and service delivery
• Communication records from consultations, emails, and support interactions
• Website usage data including IP address, browser type, and page interactions

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized financial planning consultations and subscription services
• Communicating with you about your account, appointments, and service updates
• Improving our services through analysis of user feedback and website usage patterns
• Complying with legal obligations and maintaining accurate business records

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your data based on:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery and business operations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

• With trusted service providers who assist in delivering our services under strict confidentiality agreements
• When required by law, court order, or to comply with regulatory requirements
• To protect our rights, property, or safety, or that of our users or the public

Data Security and Protection

We implement comprehensive security measures to protect your personal information including encryption, secure servers, access controls, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted online.

Your Privacy Rights

Under Australian privacy law and applicable international regulations, you have the following rights:

• Access your personal information and receive copies of data we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information subject to legal retention requirements
• Receive your personal information in a portable format for transfer to another service
• Object to processing of your personal information for marketing or other purposes

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website performance.

For detailed information about our cookie usage, please review our separate Cookie Policy Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained longer to meet regulatory requirements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify users of significant changes through our website and update the effective date below.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: