Terms and Conditions

Introduction and Agreement

These Terms and Conditions govern your use of sorynthavielq's financial planning subscription services and website. By accessing our services or website, you agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use our services or website.

These terms were last modified on September 17, 2025

Definitions and Interpretation

In these Terms and Conditions, the following definitions apply:

  • Service: Our financial planning subscription service, consultations, and related offerings provided through our platform
  • User/Client: Any individual who accesses our website or subscribes to our financial planning services
  • Content: All information, materials, data, and resources available through our website and services
  • Account: Your subscription account created to access our financial planning services

Use of Our Services

Your use of our financial planning services is subject to the following conditions:

Eligibility Requirements

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our services.

sorynthavielq Financial Planning footer logo: sorynthavielq Financial Planning footer logo

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information during registration and consultations
  • Use our services only for lawful purposes and in accordance with these terms
  • Maintain the confidentiality of sensitive financial information shared during consultations
  • Notify us promptly of any unauthorized use of your account
  • Comply with all applicable Australian laws and regulations

Prohibited Activities

You may not use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or other user accounts
  • Use our services for any fraudulent or deceptive purposes
  • Interfere with the proper functioning of our website or services
  • Reverse engineer, modify, or create derivative works of our platform
  • Share, resell, or redistribute our proprietary content without permission

Intellectual Property Rights

All content, trademarks, logos, and intellectual property on our website and services are owned by sorynthavielq or our licensors and are protected by Australian and international copyright laws.

We grant you a limited, non-exclusive license to use our services for personal financial planning purposes only.

By providing content through our services, you grant us a license to use, modify, and display such content as necessary to provide our services.

Privacy and Data Protection

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy and applicable Australian privacy laws.

Please review our Privacy Policy to understand how we handle your personal information Privacy Policy.

Service Disclaimers

Our financial planning services are provided for informational and consultation purposes only and do not constitute professional financial advice tailored to your specific circumstances.

We provide our services "as is" without warranties of any kind, either express or implied, including fitness for a particular purpose or merchantability.

Past performance does not guarantee future results
Individual results may vary

Limitation of Liability

To the fullest extent permitted by Australian law, sorynthavielq shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.

This includes damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

Where liability cannot be excluded by law, our total liability is limited to the amount paid for our services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless sorynthavielq from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently through multiple mechanisms:

Alternative Dispute Resolution

For disputes arising from these terms or our services, parties agree to first attempt resolution through good faith negotiations and mediation before pursuing formal legal action.

Any arbitration proceedings shall be conducted in accordance with Australian Commercial Arbitration Rules and held in Melbourne, Victoria.

Online Dispute Resolution

For eligible consumers in the European Union, disputes may be submitted to the Online Dispute Resolution platform.

https://ec.europa.eu/consumers/odr: EU ODR Platform

Our email address for ODR purposes is: contact@sorynthavielq.com: contact@sorynthavielq.com

Service Termination

Either party may terminate your subscription with 30 days written notice. We may immediately suspend or terminate your account for violations of these terms or applicable laws.

Upon termination, your access to services will cease, though certain provisions of these terms shall survive termination.

Governing Law and Jurisdiction

These Terms and Conditions are governed by Australian law and the laws of Victoria, without regard to conflict of law principles.

Australian courts shall have exclusive jurisdiction over any disputes arising from these terms or our services.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, business practices, or applicable laws.

We will notify users of material changes through our website and email communication, with changes taking effect 30 days after notification.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the complete agreement between you and sorynthavielq regarding your use of our services.

Contact Information

For questions about these Terms and Conditions or to report violations, please contact us:

Email: contact@sorynthavielq.com

Phone: +61 208-453-254

Address: 123 Collins Street, Melbourne VIC 3000

These Terms and Conditions are effective as of September 17, 2025